How to provide customer service so good that people actually remark on it.

Customer service training is great - if you can remember to consistently apply what you've learned. One way to make sure you and your staff don't forget the basics of ...

Good customer service is almost expected these days, and should rightfully be the bread and butter of your business.

It goes without saying that stellar customer service can make all the difference in ensuring your business is successful. It isn’t enough to offer an invaluable ...

Seven steps to remarkable customer service Article which provider seven important keys from which you’re business leads to customer satisfaction.

The fastest way to increase customer loyalty is by improving the quality of customer service you deliver..

Chip R. Bell is the founder of the Dallas-based Chip Bell Group and one of the US's leading experts on customer service. His previous books have all been on ...

The ultimate guide to service that keeps customers coming back In today's competitive restaurant world, consistent, high-quality service is a prerequisite for success ...

Remarkable customer service. By Dr. Norman B. Anderson. April 2010, Vol 41, No. 4. Print version: page 9

If you are in business, you are in the customer service business. Viktor Frankl made the point that happiness is an inappropriate goal, because by nature it’s a ...