I confess that I have a warm spot in my heart for customer service operations. It is probably because I met my wife of 29.5 years when she and I were on the customer ...

In response to my caught-on-tape customer service nightmares involving T-Mobile, Ticketmaster, and Bank of America, several ZDNet readers asked that I not ...

Transparent Language Customer Service ... Customer Service Customer feedback is the most important aspect of the continual process of improving our products.

Transparency is a commonly used term today. From government to business to the social graph, “transparency” has become a part of our every day lexicon.

Cozart Wants Zoning Office to Focus on Customer Service, Transparency New zoning administrator will lead team of 23 county employees.

iContact, the email software provider of choice for the divisions of Pro Mach, had some serious issues a few months ago with downtime with their application due

I have been in the customer service business for more than two decades and the same discussions continue to rage on and on about customer service – “Look how ...

Por: John Julius Sviokla I confess that I have a warm spot in my heart for customer service operations. It is probably because I met my wife of 29.5 years ...

European Customer Service World 2012 22nd, May 2012 ECEW 2012 — the European Customer Experience World 2011 — is the Premiere . Energising People and Improving ...

A Commitment to Transparency. Browse White House visitor logs ... Executive Order 13571--Streamlining Service Delivery and Improving Customer Service